Support at Home program survey
What is the survey about?
We would like to get your feedback on an important issue that impacts on residents of retirement villages.
The new Support at Home program took effect in Nov 2025. This has impacted many residents who receive support services to allow them to live independently.
We would like to hear about your experiences and to get your feedback. This survey is your opportunity to:
• share where you are in the Support at Home journey
• tell us whether you are receiving the services you need
• highlight any challenges, delays, or costs you are facing
Who is conducting the survey?
This survey is a joint initiative of the associations that represent retirement village residents across Australia. These independent, resident-focused organisations work to protect and promote the rights and interests of residents by advocating to government, regulators, and industry bodies, while also providing information and practical support to individual residents and residents’ committees.
LINK TO SURVEY
Determination of Recurrent Fee changes
TARRV successfully lobbied the Tasmanian Government in 2023, to effect changes to The Retirement Villages Act 2004, to limit the amount by which Operators of retirement villages within Tasmania may raise recurrent fees on an annual basis.
Resident Committees may use the tables linked below to determine the maximum amount by which recurrent fees may be raised without a specific vote passed by 65% of residents at the meeting or voting by proxy.
When the operator demonstrates that the rise above CPI is reasonable due to an award increase in wages or through an insurance premium rise , a vote is not required. However, the onus is on the operator to demonstrate the rise and show that it is reasonable in the circumstances.
To view the legislation wording visit here.
An explanation
CPI Calculations 31st March 2025 30th June 2025 30th September 2025
Please contact our Secretary if you have specific concerns over the amount your recurrent fees are being adjusted.
General Meeting Summaries
Year | Month | Main Issues |
2026 | Need for Retirement Villages Act 20024 Review
Change of Rules to allow funds to be distributed to a like organisation in the circumstance of a windup. | |
2025 | Membership admission rules. | |
2025 | AGM - Committee 2025-26 | |
2025 | Establishment of a Legal Fund | |
2025 | Scam Awareness |
Desired review of the Retirement Villages Act 2004
Since the RVA was amended in 2023 to limit recurrent fee rises, the TARRV Committee has researched many clauses in the Acts of other States to determine fair changes to clarify the rights and responsibilities for operators and residents. The current problems we have defined are outline in our January Newsletter which may be downloaded here.
National Resident Survey 2024
This report examines the experiences of 4,115 retirement village residents across Australia, providing valuable insights into the benefits of village living as well as areas where improvements can enhance resident satisfaction and financial security. TARRV members were invited to participate in this survey. Visit the Report here.
Current Newsletter
Our current Newsletter, April 2026 deals with the need to maintain harmony in village communities and the importance of exercise for maintaining personal health.
Past Newsletters of the Association are listed below. Click the approriate link to download the Newsletter.
Newsletter No. | Date | Article summary |
12 | Harmony and Health | |
11 | RVA desired changes | |
10 | CPI Increases for 2024-25 | |
9 | AGM- Subscription Renewal | |
8 | Home Care Support Program | |
7 | 2023-24 CPI figures | |
6 | ||
5 | ||
4 | ||
3 | ||
2 | ||
1 |